Shipping & Delivery

As a result of COVID-19, we're improving our delivery process to make your packages even safer, so there may be a 2 - 4 day delay in processing your orders. You can rest assured to purchase order. 

At sevenseason.store, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Our estimated delivery dates are based on several factors, including the destination address, the shipping options you’ve chosen, and how quickly we can assemble and prepare your items for shipment. Usually, you will receive your order in 3-22 business days from the date that it is placed.

Verification

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified.

With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

Processing

It normally takes 1/2-3 business days for us to process your order. Please note that this does not include holidays and weekends.

It takes longer for us to process pre-ordered or customized item, please refer to the specific product page.

Shipping

Shipment takes approximately takes 3-20 business days to reach destination countries.

Option 1. Super Saver Shipping ( 7-20 business days )
Super Saver Shipping is free for orders over $39.99 and less than 1kg (2.2lbs).
For other orders, Super Saver Shipping will have a small fee, usually $2 - $6.

Option 2. Standard Shipping ( 5-15 business days )
For faster delivery, you can choose Standard Shipping. Standard Shipping is also free for orders over $69.99 and less than 1kg (2.2lbs).

Option 3. Expedited Shipping ( 3-13 business days )
For rush orders, you can choose Expedited Shipping. Expedited Shipping is free for orders over $99.99.

Please note:

• The shipping method above is not available to all countries or territories, in which case you can choose international shipping.
• Delivery times are estimates and commerce from the date of shipping, please noted that it could take longer than expected due to invalid address, customs clearance procedures or other issues.

Delivery 

Please note: Total Delivery Time = Processing Time + Shipping Time

If you haven’t received your package based on the above estimates, please kindly contact with us via email: customercare@sevenseason.store